Author(s)

Dr. Lida Thomo, Dr. Dimitris loannides, Evangelos Bellos and Imir Thomo

Abstract

In this paper an analysis of the serving process in the Port of Thesaloniki is presented using as instruments the methods of Queuing Theory and Mathematical Statistics. The aim is to estimate the serving cost and find the optimal number of servers in order that the cost would be the minimum. To achieve this goal the port is modelled as a serving mechanism. By processing a large amount of data, the approximate distributions of the arrival flow and serving time are estimated and tested. Also, the idle server cost and the cost of ships waiting to be served are defined. Then we find the model of Queuing Theory, which best describes our serving model. It is shown that the number of servers in the Port of Thessaloniki at the present is sufficient

Keywords