Author(s)

C.S. Chang, A.D. Livingston & D. Chang

Abstract

The Kowloon-Canton Railway Corporation (KCRC) West Rail commissioned a five year ergonomics study in 1998 to assess four of their rail control systems. This study, focusing solely on ergonomics issues, was the first study of its kind in Hong Kong. West Rail, a new extension line to KCRC’s existing network, East Rail, recognised the need to consider the ‘human’ aspect in their operations and aimed to achieve a uniform and consistent Graphical User Interface (GUI) with the existing systems and between the new systems being developed. With a uniform GUI, the benefits are manifold; an overall integrated company aesthetic, the reduction of the probability of human error during operations, less rigorous training requirements, and the potential for promoting multi-tas

Keywords