Author(s)

J.W. Duncan

Abstract

Some practical problems of software maintenance J.W. Duncan Department of Business Administration, Glasgow Caledonian University, Glasgow, UK ABSTRACT Many problems occur in dealing with the Maintenance of Software in most Organisations. These problems must be solved and managed in a practical fashion in order to satisfy the Information Technology requirements of Organisations which use a wide range of computers and data communication links. The problems are described and practical possible solutions proposed. INTRODUCTION The provision and supply of software within organisations is undertaken by two methods. Either by internal information technology staff writing the software or by purchasing an externally supplied package. The view will be taken in this paper that software can be considered as being externally supplied package (s) as it can be asserted that an internal information technology team is likely to be treated

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