Author(s)

H. Younessi & D.D. Grant

Abstract

We have commenced an ambitious project which aims to develop a formal and predictive model of software process quality. Central to our perspective is the notion that software product quality is dependent on process quality, which is in turn dependent on the organisational context, on the methodological approach used to develop software, and on the technology utilised. Accordingly, a predictive model for process quality is of significance in constructing a process to be used to develop software with specified product quality requirements. In this paper we present a framework for the development of the predictive model for process quality. We view the concept of the utilisation of a software 'system', and therefore the issue of determination of its qualit

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