Author(s): J.J.M. Trienekens & P.H.C.M. Thoma
r oriented design of quality
management systems (QMS): learning from
Trienekens & P.H.C.M.
Graduate School of Industrial Engineering and
Management Science, University of Technology
Eindhoven, The Netherlands
Software producing organisations aim at a more industrial production of
They need to identify their niche in the market place and they have
to improve quality of both products and processes.
In this paper a new
approach is presented to derive guidelines for the design of quality manage-
ment systems (QMS) in software producing organisations.
This approach is
based on lessons that the software industry can learn from industrial manu-
A typology is introduced that distinguishes between engineering-
from-scratch, engineering-from-references and engineering-from-components
This typology has been applicated in the analysis of the
business processes of two differ...
Size: 1,613 kb
Paper DOI: 10.2495/SQM940022
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This paper can be found in the following bookSoftware Quality Management II Vol 2 Building Quality into SoftwareBuy