Author(s): G. Legall, M.F. Adam, M. Lepallec & B. Moreau
e costs: a pragmatic approach
Lepallec & B.
Departement Evaluation et Validation des
Protocoles, Centre National d'Etudes des
Telecommunications, L A A/El A ^ 22300 Lannion,
Direction des Relations Industrielles, Service de
Romain Holland, 92128 Montrouge Cedex, France
Since the beginning of the 1 980s CNET Lannion has carried out studies on the quality of
software (Adam  , Le Gall ).
Clients and suppliers now agree that quality should be
seen as a basic requirement which serves to support and extend the activities geared
towards increasing productivity and competitiveness.
It follows then that quality control
of a piece of software must not only be specified, planned and then applied but also
assessed from a financial point of view in order to judge its profitability.
Quality must be specified, which means that we need terms of reference by which
we can determine, in a quantitative and measurable way, the obje...
Size: 1,092 kb
Paper DOI: 10.2495/SQM940481
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This paper can be found in the following bookSoftware Quality Management II Vol 1 Managing Quality Systems Buy