Author(s): P. Pulli & M. Heikkinen
unction deployment in a software
Pulli & M.
Boz JJOO, 5*F-POJ7
Quality Function Deployment (QFD) is widely accepted as a value func-
tion to guide product development to meet customer needs.
We propose a
complimentary value function, Risk Function Deployment (RFD), to guide
through the uncertainties and risks associated with the product develop-
RFD makes use of QFD-style matrix-based correlation techniques in
risk analysis and prioritization to capture product risk-elements and their
probabilities and losses, and to detect risky parts of the product.
supports risk management by evaluating the effect of individual risk miti-
According to our experiences, the benefit of RFD lies in
visualizing the complementary sides of decision making, benefits and risks,
and by providing a framework for balancing them.
The role of value functions, such as QFD and RFD in the software de-
Size: 672 kb
Paper DOI: 10.2495/SQM940341
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This paper can be found in the following bookSoftware Quality Management II Vol 1 Managing Quality Systems Buy