|
Author(s): W. Pietsch
Abstract:
Organizations considering the application of QfD are faced with several que-
stions: What are the capabilities of QfD, and how does it compare to QM tech-
niques in practice? Several introductions and application reports on QfD have
been published recently; however, there is a lack of conceptual work.
Therefore
it is difficult for a potential user of QfD to evaluate its potentials and limita-
tions.
In order to fill this evaluation gap, this article will analyze the essence of
QfD and present a framework for its application to software development.
1 Introduction:
Quality Management aims at the best value of a product for the customer with
respect to commercial success.
A number of instruments for Quality Manage-
ment (QM) have been developed so far: Value Analysis, FMEA, Statistical
Process Control (SPC), Quality Circle, and Quality Fu...
Pages: 10
Size: 914 kb
Paper DOI: 10.2495/SQM950361
|
|
Download
the Full Article
Price: US$
0.00
This article is part of the WIT OpenView scheme and you can download the full text Adobe PDF article for FREE by clicking the 'Openview' icon below.
Send
this page to a colleague.

|