Author(s): W. Pietsch
Organizations considering the application of QfD are faced with several que-
stions: What are the capabilities of QfD, and how does it compare to QM tech-
niques in practice? Several introductions and application reports on QfD have
been published recently; however, there is a lack of conceptual work.
it is difficult for a potential user of QfD to evaluate its potentials and limita-
In order to fill this evaluation gap, this article will analyze the essence of
QfD and present a framework for its application to software development.
Quality Management aims at the best value of a product for the customer with
respect to commercial success.
A number of instruments for Quality Manage-
ment (QM) have been developed so far: Value Analysis, FMEA, Statistical
Process Control (SPC), Quality Circle, and Quality Fu...
Size: 914 kb
Paper DOI: 10.2495/SQM950361
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